Privacy Policy

Last Updated: October 16, 2026

FindSTLstay.com (“FindSTLstay,” “we,” “us,” or “our”) is operated by HBA Solutions LLC.  HBA Solutions LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, inquiring about a rental, booking a stay, or applying for a long-term rental.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

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Information We Collect

 

Depending on how you interact with FindSTLstay, we may collect information such as:

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Information You Provide​

• Name

• Email address

• Phone number

• Rental or housing preferences

• Desired move-in or stay dates

• Number of occupants or guests

• Pet information

• Employment and income information when submitted as part of a rental application

• Information included in messages, inquiries, or other communications you send to us

For long-term rental applications, additional information may be requested as part of the application and screening process.

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Booking Information

 

When you inquire about or book a short-term or mid-term stay, we may collect information necessary to process and manage your reservation, including dates, guest information, property preferences, and related booking details.

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Payment Information

 

Payments for reservations, rental applications, security deposits, and rent may be processed through third-party booking or payment service providers, including Hospitable, RentRedi, or their integrated payment processors.

Payment information is handled according to the applicable provider's privacy and security policies. FindSTLStay does not directly store full credit card or banking information submitted through these payment platforms.

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Automatically Collected Information

 

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser and device type

• Operating system

• Pages visited

• Approximate usage and interaction information

• Referring website or source

This information may be used to understand website usage, improve performance, and maintain website security.

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How We Use Your Information

 

We may use information we collect to:

• Respond to rental inquiries and requests

• Provide information about available properties

• Process and manage reservations

• Communicate with guests before, during, and after a stay

• Process rental applications and leasing inquiries

• Evaluate applications according to applicable rental criteria

• Coordinate property showings, move-ins, and other rental-related services

• Provide customer support

• Improve our website, properties, and services

• Maintain website security and prevent fraudulent or unauthorized activity

• Comply with applicable legal and regulatory requirements

We use personal information for legitimate business and rental-related purposes and do not sell your personal information as a product.

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Rental Applications and Screening

 

If you apply for a long-term rental, you may be asked to provide additional information necessary to evaluate your application.

This may include information related to identity, employment, income, rental history, credit, background screening, pets, and other information relevant to the rental application.

Where third-party screening or application services are used, your information may be processed by those providers according to their own privacy policies and applicable laws.

Information obtained through rental screening is used for housing-related purposes and handled in accordance with applicable requirements.

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Information Sharing

 

We may share information when reasonably necessary to provide our services, including with:

• Property owners or authorized representatives

• Booking, property-management, or reservation service providers

• Rental application and screening providers

• Website hosting, analytics, communication, or technology providers

• Professional service providers assisting with our business

• Government authorities or other parties when required by law or legal process

We limit information shared with service providers to what is reasonably necessary for them to perform the services they provide.

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Third-Party Services

 

FindSTLStay uses trusted third-party service providers to support our rental operations, including:

• Hospitable: Manages furnished short-term and mid-term rental reservations, guest communications, and booking-related services.

• RentRedi: Supports long-term rental applications, tenant screening, lease management, rent payments, and tenant communications.

• Other service providers: May include website hosting, payment processing, mapping, analytics, and other services necessary to operate our website and rental properties.

When you interact with these services or leave FindSTLStay.com, your information may be collected and processed according to the applicable provider's privacy policy and terms.

We share personal information with service providers only as reasonably necessary to provide our services.

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Cookies and Website Analytics

 

Our website uses Wix and may use cookies, analytics tools, and similar technologies to support website functionality, understand visitor activity, improve website performance, and maintain security.

Some cookies are necessary for the website to function, while others may support analytics or additional features.

Visitors can manage cookies through their browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality.

 

How We Protect Your Information

 

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or through the website.

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Data Retention

 

We retain personal information for as long as reasonably necessary to provide our services, manage rental relationships and applications, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

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Your Privacy Choices

 

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

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Children's Privacy

 

FindSTLstay.com is intended for adults seeking rental accommodations and related services. We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

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Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically for the latest information about our privacy practices.

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Contact Us

 

If you have questions about this Privacy Policy or how your information is handled, please contact us:

FindSTLstay.com

St. Louis, Missouri

Email: info@hbasolutionsllc.com

Phone: 314-328-0799

We welcome questions or requests regarding your personal information and privacy.